Malaysian Minister Expresses Anger and Shame Over Aerotrain Breakdown
The aerotrain at Kuala Lumpur's airport broke down for the 21st time since July, forcing passengers to walk along the rail track.
I admit the incident was embarrassing. I felt ashamed watching passengers drag their luggage along the track. I am angry, and I share the disappointment expressed by members of this House.
Minister Loke stated that punitive action will be taken and Malaysia Airports Holdings (MAHB) must hold contractors accountable for the failure to deliver expected service quality.
The Land Public Transport Agency has been directed to investigate the latest breakdown, with the goal of sending a clear message that government-linked companies (GLCs) must provide the best services to the people.
Author's summary: Minister Loke expresses anger and shame over aerotrain breakdown.
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