Privacy
Privacy is more than just an issue of compliance; it is an issue of trust!
Privacy Updates
As part of our commitment to privacy, we’ve reviewed our Privacy Policy and Employee Notice and determined no changes were needed to our current policies. Additionally, we’ve updated our list of sub-processors effective December 16, 2022. Our list of sub-processors is available here.
Jamf’s Approach to Privacy
Protecting privacy is a core responsibility for every organization, and it is best attained when it is an integral part of the organizations’ business operations. Privacy must be considered as part of strategic decision-making, business operations and application development; it should not be an afterthought.
At Jamf, we understand the importance of data privacy and work to ensure data protection is considered in every decision we make.
Jamf has established a privacy approach that is designed to direct our actions and help us honor our commitments to protect your data. The objectives of this program are based on three principles:
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Compliance - Achieve and maintain compliance with privacy laws and regulations.
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Trust - Build and maintain the trust of our customers, partners, and employees.
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Culture - Foster an organization-wide culture of “Privacy By Design."
Jamf’s Commitment to Privacy
Jamf is committed to maintaining compliance with applicable privacy laws and regulations as well as other privacy commitments and certifications, including the following:
Data Processing Agreements and Locations
Data Processing Agreements serve to provide guarantees that adequate technical and organizational measures are in place to protect the transfer of personal data obtained from citizens within the European Union to the United States. More specifically, a Data Processing Agreement may be necessary for Jamf hosted customers (as data controller) that are subject to the GDPR.
For more information on how customers can enter into the Jamf Data Processing Agreement for Customers, please contact us at privacy@jamf.com.
Data Storage Locations
Jamf Cloud is available in the following regions:
- Australia
- Germany
- Ireland
- Japan
- London
- United States (East, West, Government)
Manage Communications and Rights to Personal Data
Exercise Your Rights
Exercise your privacy rights by submitting a Data Subject Access Request (DSAR)
GDPR
The General Data Protection Regulation (GDPR) came into effect on May 25, 2018. Providing a safe environment for our customers is a core principle of Jamf.
Safe & Reliable
You are in charge! Jamf collects minimal client information which is needed for providing our services. You decide what data is being used, for example generic iPad names or the name of the users.
To make sure we are fully compliant with the GDPR, we have updated our Privacy Policies and Terms of Use. When you log in to Jamf you can find all the information you need and sign the GDPR agreement.
Our partners
Jamf partners with resellers and support providers in several countries. Jamf and its partners can not see any documents, pictures or in-app data of students within apps or on Apple devices. It is important to us to work with partners that share the same high values as we do, therefore we are always in touch with our partners to make sure GDPR is always of importance.
Product Privacy
At Jamf, we foster an organization-wide culture of ‘Privacy By Design.' Refer to our product guides below for details.
Check back for more Product Privacy Guides, coming soon.
How to Contact Us
You can contact us at any time to:
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Request access to information that Jamf has about you.
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Correct any information that Jamf has about you.
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Request that Jamf deletes the information we have about you.
If you have any questions or complaints regarding Jamf's Privacy Policy or practices, please contact us as follows:
Privacy Office
JAMF Software, LLC
100 Washington Avenue South
Suite 1100
Minneapolis, MN 55401
privacy@jamf.com