Self Service Resources on demand.

What they need, when they need it.

No IT ticket required.

Self Service is a curated app catalog allowing employees to select the organization-approved apps they need, when they need them— without calling IT.

It makes end users happy: resources, content and apps are only a click away. And you control which resources are available, and to whom. Self Service reduces help desk tickets, decreases support costs and saves money on unused licenses.

You can:

  • Personalize content by department, language, user role, location
  • Integrate with directory services and cloud identity
  • Brand Self Service for your organization by changing the name, icon and image

They can:

  • Swiftly resolve common IT issues like printer installations or software updates
  • Receive real-time notifications for security enhancements and app updates
  • Bookmark items like HR tools or internal resources for easy access


Resources commonly offered through Self Service:
  • In-house, third-party and Apple App Store apps and updates
  • E-books, guides and videos
  • Printer mapping and drivers, email, VPN and other configurations
  • Single sign-on (SSO)
  • Basic maintenance, troubleshooting and system diagnostics